Username & Password:  Your on-line username and password are the keys to your scheduling convenience.  You can easily request your password from the SIGN IN page of the scheduler if you know your username.  It will immediately be emailed to the address listed in your account information.  However, if you are having difficulty remembering your username, simply contact us by email or phone and we can forward the information to you.  Once you access your on-line account, please UPDATE YOUR ACCOUNT INFORMATION.  You can even change your username and password if you wish.  Only create a new account if you have not had an appointment in our office before, or if you have difficulty getting the information from us in a timely manner.  We check email and voicemail messages frequently throughout the day and try to respond immediately, once we receive it.  (There is always the option of calling or emailing us to schedule as well).

Appointment Start Time:  The start time of your appointment is represented by any [white block] on the calendar of the scheduler.  Once you have selected a Duration (1hr, 45mins, 30mins) for your appointment, the scheduler has done all the clock-math for you.  You can simply click on any [white block] on the calendar, and it will accept the appointment request according to your currently selected options.  There is no need to count time or anticipate an ending time as it runs into a [gray block].  If the block is [white], you can select it for your start time.  A few people have brought this to our attention, so we thought it would be helpful to share this information with everyone.

Recurring Appointments:  Use the Recurring Appointments option to reserve your times for upcoming weeks.  Most people work from a set routine of standard blocks of time that are typically open or reserved.  Forecasting your own schedule is not always easy, but if you think of your personal time first, before the chaos of each week arrives, you know you have at least reserved valuable time for yourself in one of our calm, relaxing, “behind the scenes” therapeutic rooms with a skilled professional focusing on your physical and emotional health.  This is how a good number of our clients continue to receive the best, ongoing benefits of our massage services.  Just like financial investing, if you don’t set aside a percentage for yourself first every month, you will have difficulty trying to find it later.  The scheduler allows you to set an appointment 13 weeks in advance, to help you adequately plan for the next two months.  And, if you would even like to schedule beyond that, you can take advantage of our helpful on-line Wait List Options request.

Wait List Options: 

We also have a Wait List Options button on the scheduler.  Once you sign-in and are viewing the calendar screen, look for the title line located immediately above the calendar and click on the Wait List Options button to put in a request for a specific time and day, or first available with a specific therapist.  This creates an automatic response if a cancellation occurs, or if a massage therapist opens time that previously was not available.  All parties involved will receive a confirmation email to let us know the wait list request has been honored.  This option helps decrease the need to revisit the scheduler to see if your time has become available.  We hope you take advantage of this valuable, time-saving option on the scheduler.